Responsible Gaming at dbok — Play Smart, Stay in Control
dbok is committed to providing a safe, fair, and enjoyable gaming environment for every player in Bangladesh. Gambling should always be entertaining — never a source of financial distress or personal harm. This page explains the tools, resources, and guidelines dbok has put in place to support responsible gaming and protect the well-being of our players.
Our Commitment
Gaming Should Always Be Entertainment — Nothing More
At dbok, responsible gaming is not an afterthought — it is woven into the foundation of everything we do. We believe that every player in Bangladesh deserves a gambling experience that is transparent, fair, and firmly within their personal control. Whether you enjoy cricket betting on the BPL or T20 World Cup, spinning slots, or sitting at a live casino baccarat table, your safety and well-being come first.
Gambling involves financial risk, and dbok takes that responsibility seriously. We provide a suite of free player-protection tools — including deposit limits, session time controls, cooling-off periods, and self-exclusion — that put you in charge of how, when, and how much you play. These tools are available to all registered dbok players at no cost, and they can be activated directly from your account settings after dbok Login.
dbok enforces a strict minimum age requirement of 21 years. No person under the age of 21 may register an account or participate in any real-money gaming activity on the Platform. Identity verification (KYC) is conducted as part of the registration process and may be requested again at any point during a player's lifecycle on the Platform.
Remember: Gambling should be fun. If it ever starts to feel stressful, urgent, or like an obligation, that is a signal to pause and use the responsible gaming tools available to you on the dbok Platform.
For parents and guardians: We recommend using parental control software to prevent underage access to gambling websites. Consider tools such as Net Nanny, Kaspersky Safe Kids, or similar solutions to restrict browser access at the device level for minors in your household.
Player Protection Tools
Free Tools to Help You Stay in Control
All of the following responsible gaming tools are available to every registered dbok player at no charge. Log in to your dbok account to access and configure them at any time.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis in BDT. Once your chosen limit is reached, no further deposits will be accepted until the limit period resets. Limits can be lowered immediately; requests to raise a limit take effect only after a mandatory 24-hour cooling period to ensure the decision is deliberate.
Session Time Limits
Define how long a single gaming session may last. When the session timer expires, you will receive an on-screen alert notifying you that your limit has been reached. This tool helps prevent extended unplanned play and encourages regular breaks — a healthy habit for any dbok player.
Cooling-Off Period
Take a structured break from gambling by activating a cooling-off period of 24 hours, 48 hours, 7 days, or 30 days. During this period, your dbok account will be temporarily restricted from placing bets or making deposits. You can still log in to review your transaction history and request withdrawals.
Self-Exclusion
If you feel that gambling is becoming a problem, you can apply a self-exclusion to your dbok account for a fixed period of 6 months, 1 year, 2 years, or 5 years — or permanently. During self-exclusion, your account is fully locked and you will not receive any promotional communications from dbok. Permanent self-exclusion cannot be reversed.
Loss Limits
Set a cap on the total amount you are willing to lose within a defined period — daily, weekly, or monthly. When your net losses reach the limit you have set, your account will be automatically restricted from further real-money play until the limit period resets. Loss limits are one of the most effective tools for maintaining a sustainable gaming budget.
Reality Checks
Enable periodic on-screen reality check notifications that remind you how long you have been playing and how much you have wagered during the current session. Reality checks are shown at intervals you define — every 15, 30, 45, or 60 minutes — and prompt you to decide whether to continue your session or take a break.
Step-by-Step Guide
How to Activate Your Responsible Gaming Tools
Accessing and configuring your responsible gaming tools on dbok is straightforward. Follow the steps below to set up the protections that are right for you. All tools are free and can be updated at any time from your account settings page.
Need immediate help? If you need to apply a self-exclusion urgently and cannot wait to log in, contact the dbok support team directly at [email protected] and a support agent will apply the exclusion on your behalf as a priority matter.
Log In to Your dbok Account
Visit the dbok Login page and enter your registered username and password. Ensure you are accessing the Platform through the official dbok.vu domain and that the SSL padlock is visible in your browser address bar before entering your credentials.
Navigate to Account Settings
Once logged in, click on your account profile icon and select "Account Settings" from the dropdown menu. This is where all responsible gaming tools, personal information, and security settings are managed.
Select "Responsible Gaming"
Within Account Settings, locate and click the "Responsible Gaming" tab. Here you will find all available player-protection tools, including deposit limits, loss limits, session time limits, cooling-off periods, reality check settings, and self-exclusion options.
Choose and Configure Your Tool
Select the tool you wish to activate and configure it according to your preferences. For deposit and loss limits, enter the amount in BDT and the period (daily, weekly, or monthly). For time limits, set your preferred session duration. For cooling-off or self-exclusion, choose the applicable period.
Confirm and Save
Review your settings and click "Confirm" to apply. Restrictions take effect immediately. A confirmation will be sent to your registered email address. If you do not receive a confirmation within a few minutes, please contact the dbok support team to verify the change was applied correctly.
Know the Signs
Recognising Problem Gambling Behaviour
Problem gambling can affect anyone, regardless of experience or income level. Being aware of the warning signs is the first step toward getting help. Review the indicators below honestly and consider speaking to a professional if several of them apply to you.
Financial Warning Signs
- Spending more on gambling than you can comfortably afford to lose.
- Borrowing money from friends, family, or financial institutions specifically to fund gambling activity.
- Chasing losses by making larger or more frequent bets to try to recover money already lost.
- Neglecting essential financial obligations — such as rent, bills, or food — in order to gamble.
- Making unusually large deposits via bKash, Nagad, or other payment methods that strain your daily budget.
- Hiding gambling expenditure from your family or partner.
Behavioural and Emotional Warning Signs
- Feeling restless, anxious, or irritable when not gambling, or when attempting to reduce your gambling activity.
- Thinking about gambling constantly — replaying past bets or planning future wagers when you should be focused on other things.
- Using gambling as a way to escape stress, depression, anxiety, or difficult life circumstances.
- Lying to people close to you about how often or how much you gamble.
- Repeatedly trying to stop or cut back on gambling but finding that you cannot sustain the change.
- Neglecting work, studies, family responsibilities, or social commitments because of time spent gambling.
Self-Assessment
Ask Yourself These Questions
Have I ever gambled for longer than I originally intended to?
Have I ever increased my bets after a loss in an attempt to win my money back?
Have I ever felt that I needed to gamble with larger amounts of money to get the same level of excitement?
Has gambling ever caused me to neglect my family, work, or other important responsibilities?
Have I ever felt depressed, guilty, or ashamed after a gambling session?
Have I ever borrowed money or sold personal belongings to fund my gambling?
If you answered "yes" to two or more of the questions above, we strongly encourage you to use the self-exclusion or cooling-off tools available in your dbok account settings, and to consider reaching out to a gambling support professional. Help is available, and seeking it is a sign of strength — not weakness.
Get Help
You Are Not Alone — Support Is Available
If gambling is causing you or someone close to you distress, please reach out. The dbok support team is available around the clock to help you activate any responsible gaming tool, apply a self-exclusion, or simply talk through your concerns. Reaching out is the right step.
Contact the dbok Support Team
Our responsible gaming support team is available 24 hours a day, 7 days a week, including during Eid, Pohela Boishakh, and all public holidays. If you need to apply a self-exclusion urgently, set up deposit limits, or discuss any concern related to your gambling activity, please contact us directly. All queries are handled confidentially and in English.
Please do not share your dbok Login password or full payment details when contacting support. Our team will never ask for these.
Talk to Someone You Trust
Sometimes the most important first step is simply talking to a trusted friend or family member about how you feel. Problem gambling thrives in secrecy — opening up about the issue is a powerful and effective way to begin regaining control of your gambling behaviour.
Seek Professional Guidance
Mental health professionals and addiction counsellors in Dhaka, Chittagong, Sylhet, Rajshahi, and other major Bangladeshi cities are equipped to provide confidential support for gambling-related concerns. Speaking to a professional does not require you to stop playing immediately — it is about understanding your relationship with gambling more clearly.
Use Blocking Software
Consider installing gambling-blocking software on your devices to add an extra layer of protection beyond the tools available inside your dbok account. Browser-level and device-level blockers provide a safeguard that operates independently of the Platform and can help break habitual browsing patterns during a self-exclusion period.
Continue on dbok
Play Responsibly and Enjoy the Full dbok Experience
Now that you are familiar with the responsible gaming tools and guidelines at dbok, you can enjoy cricket betting, live casino games, and premium slots with full confidence that your safety comes first. Remember: gambling is entertainment. Set your limits, play within your means, and reach out to the dbok support team at any time if you need assistance. 21+ only.